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| Credit- Degree applicable | | Effective Quarter: Fall 2020 | I. Catalog Information
| CIS 95J | Applying Emotional Intelligence for Effective Project Management | 3 Unit(s) |
| | Requisites: Advisory: EWRT 211 and READ 211 (or LART 211), or ESL 272 and 273. Hours: Lec Hrs: 36.00
Out of Class Hrs: 72.00
Total Student Learning Hrs: 108.00
Description: This course focuses on applying emotional intelligence for the role of a project manager; selecting a project; selecting a team; documentation and tracking of a project using Project Manager Book of Knowledge (PMBOK) Theory. |
| Student Learning Outcome Statements (SLO)
| | | • Student Learning Outcome: Recognize emotions in the workplace and practice empathy and rapport to better manage project tensions due to emotions. |
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II. Course Objectives | A. | Recognize the impact of emotions in the workplace. |
| B. | Describe emotional intelligence and how is it different from IQ. |
| C. | Apply four key competencies of emotional intelligence. |
| D. | Adapt emotional intelligence in the workplace and for project management |
| E. | Apply techniques to improve emotional intelligence. |
III. Essential Student Materials IV. Essential College Facilities V. Expanded Description: Content and Form | A. | Recognize the impact of emotions in the workplace. |
| 1. | Practical view of project management – Project, people and typical lack of influence |
| 2. | People issues in project management and their impact |
| 3. | Discuss real-world examples and their impact on projects |
| 4. | PMBOK’s HR and Communication management |
| 5. | Group development models for project management |
| B. | Describe emotional intelligence and how is it different from IQ. |
| 2. | Review multiple videos on emotional intelligence (EQ) – HBR, Goleman, etc. |
| 3. | How is EQ different from IQ |
| 4. | Review and discussion of Bradberry’s TED Talk video |
| C. | Apply four key competencies of emotional intelligence. |
| 1. | Self-awareness and self-management: What are they? Impact of their absence? |
| 2. | Social awareness and relationship management: What are they? Impact of their absence? |
| D. | Adapt emotional intelligence in the workplace and for project management |
| 1. | Review practical examples from workplaces |
| 2. | Recognizing and understanding emotions |
| 3. | Influencing without authority |
| 5. | Importance of non-judgement |
| 7. | Rapport in relationship management |
| 9. | Review the application of emotional intelligence to a difficult workplace situation |
| E. | Apply techniques to improve emotional intelligence. |
| 2. | Self-awareness improvement strategies |
| 3. | Self-management improvement strategies |
| 4. | Social awareness improvement strategies |
| 5. | Relationship management improvement strategies |
VI. Assignments | A. | Homework assignments include case studies requiring application of EI concepts.
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| B. | Participation in exercises that demonstrate ability to critically evaluate the proper use of appropriate |
VII. Methods of Instruction | | Projects
Collaborative learning and group exercises
Discussion and problem solving performed in class
Discussion of assigned reading
Lecture and visual aids
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VIII. Methods of Evaluating Objectives | A. | One midterm examination – multiple choice questions to evaluate students’ understanding of concepts discussed inn class and from homework assignments. To be evaluated on correctness.
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| B. | Final project requiring students to applying topics covered in the lectures, reading, and assignments. To be evaluated based appropriate application of techniques discussed in model cases.
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| C. | In-class exercises, group exercises, and/or online exercises demonstrating ability to apply emotional intelligence principles to project management. To be evaluated based appropriate application of techniques discussed in model cases.
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IX. Texts and Supporting References | A. | Examples of Primary Texts and References |
| 1. | Emotional Intelligence: Why It Can Matter More Than IQ, Daniel Goleman, 2005, Bantam Books. |
| B. | Examples of Supporting Texts and References |
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