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| Credit- Degree applicable | | Effective Quarter: Fall 2020 | I. Catalog Information
| CIS 95D | Managing Outsourcing - A Practicum | 3 Unit(s) |
| | Requisites: Advisory: EWRT 211 and READ 211, or ESL 272 and 273; CIS 95A or equivalent. Hours: Lec Hrs: 36.00
Out of Class Hrs: 72.00
Total Student Learning Hrs: 108.00 Description: Learn to acquire goods and services from an outer organization using procurement and solicitation processes. Perform contract administration till completion and settlement of contract. |
| Student Learning Outcome Statements (SLO)
| | | • Student Learning Outcome: Create a RFP for a given set of requirements. |
| | | • Student Learning Outcome: Accept and analyze bids for an RFP. |
| | | • Student Learning Outcome: Manage the outsourced vendor inline to the contractual requirements. |
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II. Course Objectives | A. | Demonstrate project management basics and determine what to procure and when. |
| B. | Document requirement for outsourcing and identify potential sources. |
| C. | Obtain Quotations, bids, offers or proposals. |
| D. | Choose from potential sellers. |
| E. | Manage the relationship with the seller. |
| F. | Complete and settle the contract, including resolution of any open items. |
III. Essential Student Materials IV. Essential College Facilities V. Expanded Description: Content and Form | A. | Demonstrate project management basics and determine what to procure and when. |
| 1. | Identify project needs that can be best met by procurement of products and services outside of the project organization |
| 2. | Apply techniques such as make or buy analysis, expert judgement or contract type selection. |
| 3. | Create a Procurement Management Plan |
| 4. | Understand basics for managing projects using Project Management Book of Knowledge (PMBOK) theory keeping scope, schedule, budget and quality in balance. |
| 5. | Learn five phases of implementing a project life cycle. |
| 6. | Learn how to mitigate and control risk. |
| 7. | Understand basics of procurement planning and contract management. |
| B. | Document requirement for outsourcing and identify potential sources. |
| 1. | Create statement of work |
| 2. | Apply techniques such as solicitation planning. |
| 3. | Generate Evaluation criteria to rate or score proposals. |
| C. | Obtain Quotations, bids, offers or proposals. |
| 1. | Identify qualified seller lists and provide them a Request for Proposal. |
| 2. | Use techniques such as bidder conferences or advertising to reach the audience. |
| 3. | Accept responses from Sellers |
| D. | Choose from potential sellers. |
| 1. | Analyze bids or proposals using the evaluation criteria to select a seller. |
| 2. | Select a single seller who will be asked to sign the contract. |
| 3. | Create and present the contract to the seller. |
| E. | Manage the relationship with the seller. |
| 1. | Apply project management process to contractual relationships and integration of the outputs from these processes. |
| 2. | Document contract terms and condition. |
| 3. | Establish a payment system with vendor. |
| F. | Complete and settle the contract, including resolution of any open items. |
| 1. | Collect and analyze Contract documentation. |
| 2. | Perform formal acceptance of contract and a closure meeting. |
VI. Assignments | A. | Create a plan for outsourcing that describes the rationale for outsourcing based on a sound judgment of scenario presented.
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| B. | Write the process for doing a supplier evaluation and selection process based on outsourcing plan. |
| C. | Manage a supplier in context of a scenario in which a software project is outsourced to a vendor. This assignment has eight sub tasks in which student manages common vendor problems. |
VII. Methods of Instruction | | Lecture and visual aids
Discussion of assigned reading
Discussion and problem solving performed in class
Guest speakers
Collaborative learning and small group exercises
Collaborative projects
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VIII. Methods of Evaluating Objectives | A. | Students will be presented with scenarios that require successful implementation of strategies in a client-vendor relationship starting from procurement to project completion. |
| B. | Evaluation of oral and written assignments demonstrating progressive proficiency in outsourcing concepts, half completed in the class, half completed as homework. |
| C. | A final exam or project in which students demonstrate the ability to integrate and critically analyze concepts examined throughout the course, half completed in the class, half completed as homework. |
IX. Texts and Supporting References | A. | Examples of Primary Texts and References |
| 1. | A Guide to Outsourcing, Sukhjit Singh, MS - Management of Software System Development, Carnegie Mellon University, 2015 |
| B. | Examples of Supporting Texts and References |
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