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| Credit- Degree applicable | | Effective Quarter: Fall 2020 | I. Catalog Information
| DMT 93 | Introduction to Quality Assurance | 4 Unit(s) |
| | Requisites: Advisory: EWRT 200 and READ 200, or ESL 261, 262 and 263; MATH 210 or equivalent. Hours: Lec Hrs: 48.00
Out of Class Hrs: 96.00
Total Student Learning Hrs: 144.00 Description: Introduction to the measurement and statistical processes and inspection methods used by quality control technicians. Evaluation and design of equipment calibration systems and programs. Investigation of different continuous improvement techniques and programs, including Total Quality Management (TQM) and Statistical Process Control (SPC). Review of quality audit systems as well as failure analysis and troubleshooting tools. |
| Student Learning Outcome Statements (SLO)
| | | • Student Learning Outcome: Demonstrate an understanding of quality assurance objectives, methods, and processes. |
| | | • Student Learning Outcome: Demonstrate a working knowledge of calibration systems, inspection methodology, statistical process control indices, and quality sampling techniques. |
| | | • Student Learning Outcome: Explain quality improvement concepts and a working knowledge of continuous improvement programs. |
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II. Course Objectives | A. | Explain the importance of recording and analyzing test and inspection data. |
| B. | Describe the principles and purpose of equipment calibration systems. |
| C. | Identify basic quality improvement concepts and processes. |
| D. | Explain the application of problem-solving tools and continuous improvement techniques. |
| E. | Explain different types of audits and their application. |
III. Essential Student Materials IV. Essential College Facilities V. Expanded Description: Content and Form | A. | Explain the importance of recording and analyzing test and inspection data. |
| 1. | Sampling and inspection plans |
| 2. | Inspection/measurement errors |
| 4. | Testing and sampling methods |
| B. | Describe the principles and purpose of equipment calibration systems. |
| 1. | Calibration program development. |
| 2. | Calibration interval requirements. |
| 3. | Measurement system analysis. |
| C. | Identify basic quality improvement concepts and processes. |
| 2. | Product design processes and impact on quality. |
| 3. | Total Quality Management (TQM) |
| 4. | Statistical Process Control (SPC) |
| D. | Explain the application of problem-solving tools and continuous improvement techniques. |
| 1. | Pareto and control charts |
| 2. | Scatter diagrams and histograms |
| E. | Explain different types of audits and their application. |
| 1. | Audit types: internal, external, process, control, etc. |
| 2. | The audit process and process integrity. |
| 3. | Audit tools, software, and documentation |
VI. Assignments | A. | Required reading assignments and homework from text and supplemental handouts. |
| B. | Skill exercises to solidify understanding of concepts. |
| C. | Written project that requires comprehension and application of Quality Assurance theory and practice. |
VII. Methods of Instruction | | Lecture and visual aids
Discussion of assigned reading
Quiz and examination review performed in class
Collaborative learning and small group exercises
Laboratory discussion sessions and quizzes that evaluate the proceedings weekly laboratory exercises
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VIII. Methods of Evaluating Objectives | A. | Evaluation of homework assignments to gauge understanding of new topics. |
| B. | Participation in class discussions and written projects to evaluate ability to integrate multiple topics. |
| C. | Midterm exams and quizzes to evaluate comprehension of terms and concepts. |
| D. | Final exam that requires students to critically analyze and apply concepts examined throughout the course. |
IX. Texts and Supporting References | A. | Examples of Primary Texts and References |
| 1. | "The Certified Quality Technician Handbook", Second Edition, Walker, Benbow, and Elshennawy, ASQ, 2012 |
| B. | Examples of Supporting Texts and References |
| 1. | "Statistical Quality Control", Montgomery, 2012, Wiley |
| 2. | "The Six Sigma Handbook", Pyzdek and Keller,2014, McGraw-Hill Education |
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